Help Center

Frequently Asked Questions

Everything you need to know about BBD Wear Sports — shipping, sizing, returns, personalization and more.

🚚 Shipping & Delivery
Is shipping really free on all orders?+

Yes! We offer free worldwide shipping on every single order — no minimum purchase required, no hidden fees. Whether you order 1 jersey or 10, shipping is always free.

How long does delivery take?+

Delivery times vary by country:

  • Europe: 7–14 business days
  • North America: 7–14 business days
  • Middle East & North Africa: 10–18 business days
  • Asia & Pacific: 14–21 business days
  • Rest of the world: 14–25 business days
⚡ Orders are usually processed within 1–3 business days before shipping.
Can I track my order?+

Yes! Once your order is shipped, you will receive a tracking number by email. Use it to track your package at any time. If you don't receive it within 3 business days, contact us at contact@bbdwear.com.

Do you ship to my country?+

Yes! We ship worldwide to almost every country. If you're unsure, contact us via WhatsApp or email and we'll confirm immediately.

🎁 Discounts & Offers
How does the 10% discount work?+

Add any 3 jerseys or items to your cart and the 10% discount is automatically applied at checkout. No coupon code needed — just add 3 items!

🎁 Mix and match any teams, leagues, or sizes. The discount applies to your entire order.
Do you have other promotions?+

Yes! We regularly run special promotions around major football events like the World Cup and new season jersey releases. Follow us on Instagram and Facebook to stay updated.

📏 Sizing & Fit
What sizes do you offer?+

We offer these sizes for adult jerseys:

  • S — Chest: 36–38 inches
  • M — Chest: 38–40 inches
  • L — Chest: 40–42 inches
  • XL — Chest: 42–44 inches
  • XXL — Chest: 44–46 inches

Kids sizes available for selected teams.

Should I order my normal size or go bigger?+

Our jerseys run true to size. Order your normal size for standard fit, or one size up for a looser fit.

📏 Fan version = relaxed fit | Player version = slim athletic fit
Do you offer kids sizes?+

Yes! Kids sizes are available for selected popular teams. Sizes range from 6–8 years up to 14–16 years. Check each product page for availability.

✏️ Personalization
Can I add my name and number to a jersey?+

Yes! Simply select the personalization option on the product page, enter your desired name and number, and we'll print it before shipping.

✏️ Personalized jerseys cannot be returned unless there is a defect in the printing.
How long does personalization take?+

Personalized orders take an additional 2–4 business days for printing before shipping. Please plan accordingly for gifts or special events.

↩️ Returns & Warranty
What is your return policy?+

We offer a lifetime warranty on all jerseys. If you receive a defective or wrong item, contact us within 30 days and we'll offer a replacement or full refund.

How do I start a return or exchange?+
  • Email us at contact@bbdwear.com with your order number
  • Or message us directly on WhatsApp
  • Include a photo of the item if there's a defect
  • We'll respond within 24 hours with next steps
What if I receive the wrong item?+

Contact us immediately with your order number and a photo. We will send you the correct item at no extra cost and cover all shipping fees.

👕 Products & Quality
What is the difference between Fan and Player versions?+

Fan Version: Standard jersey for supporters. Comfortable relaxed fit, ideal for everyday wear.

Player Version: Premium athletic jersey. Slim fit, higher quality fabric, same as worn by players on the pitch.

⭐ Player version = better quality, slimmer fit, higher price
Are your jerseys good quality?+

Yes! Quality is our #1 priority. All our jerseys are made from premium polyester fabric with accurate team colors, embroidered badges, and proper stitching. Backed by a lifetime warranty.

Do you sell training suits and shorts?+

Yes! We also sell:

  • Training suits — full tracksuit sets for selected teams
  • Shorts — matching shorts for most jerseys
  • Jersey + Shorts sets — complete kit sets
💳 Payment & Orders
What payment methods do you accept?+
  • Credit & debit cards (Visa, Mastercard, Amex)
  • PayPal
  • Apple Pay & Google Pay
Is it safe to pay on your website?+

Absolutely! Our website uses SSL encryption to protect all your payment information. We never store your card details — all payments go through secure, certified payment processors.

Can I cancel or modify my order?+

You can cancel or modify your order within 12 hours of placing it. After that, orders cannot be modified. Contact us immediately at contact@bbdwear.com or via WhatsApp.

Still Have Questions?

Our team is here to help. Contact us anytime and we'll respond within 24 hours.