Our Promise To You

Return & Refund Policy

We stand behind every jersey we sell. If you're not satisfied or receive a defective item, we'll make it right.

📅
30-Day Returns

Return any item within 30 days of receiving it. No hassle, no stress.

Easy returns
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Free Exchange

Wrong size? We offer free exchanges within 30 days of delivery.

No extra cost
Fast Resolution

We respond within 24 hours and resolve all issues as fast as possible.

24h response
Return Policy
Items eligible for return
You can return any jersey within 30 days of receiving it if it is unworn, unwashed, and in its original condition with tags attached.
Items NOT eligible for return
Personalized jerseys (with custom name & number) cannot be returned unless there is a defect in the printing or wrong personalization was applied.
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Exchanges
Want a different size? We offer free exchanges within 30 days. Contact us via email or WhatsApp and we'll sort it out immediately.
Defective Items
🛡️
What counts as defective
A defective item is one with manufacturing faults such as stitching issues, print defects, wrong colors, or damage upon arrival. Normal wear and tear after use is not covered.
📸 Please send us a photo of the defect when contacting us — this helps us resolve your issue faster.
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Wrong item received
If you receive the wrong jersey, contact us immediately. We will send the correct item at no extra cost and cover all return shipping fees.
Refund Process
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How refunds work
Once your return is approved, your refund will be processed within 5–7 business days to your original payment method (Visa, Mastercard or PayPal).
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Return shipping cost
If the return is due to our error (wrong or defective item), we cover return shipping. For other returns (wrong size ordered, change of mind), return shipping is the buyer's responsibility.
How To Start A Return
1️⃣
Contact us within 30 days
Email us at contact@www.bbdwears.com or message us on WhatsApp with your order number and reason for return.
2️⃣
Send a photo if defective
If the item is defective or wrong, send us a clear photo. This helps us resolve your issue much faster.
3️⃣
We resolve within 24 hours
We'll confirm your return and process your refund or send a replacement within 5–7 business days.
Quick Summary
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Return window
30 days from delivery
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Refund time
5–7 business days
Response time
Within 24 hours
✏️
Personalized items
Only if defective or wrong print
💰
Payment methods
Visa, Mastercard, PayPal
Need Help?

Contact us 7 days a week. We're here to help!

📧 contact@www.bbdwears.com 💬 WhatsApp Us
Shop with Confidence

30-day returns on all orders. If something is wrong, we fix it. Your satisfaction is our priority.

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